This website (www.Theramagal.com is operated by Thermagal (the Company or we or us).
Links to other websites
Please note, this Website may contain links to other websites that are not controlled by us. These links are provided for your convenience. We are only responsible for our privacy practices and our security. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit and each organisation that holds your personal data.
Unless stated otherwise, the Company is the data controller in respect of all personal data collected by us on this Website or otherwise. This means that we are responsible for ensuring that we do so in full compliance with General Data Protection Regulation, all other related privacy laws and any codes of practice issued by the Information Commissioner.
Personal data we collect & its sources
We typically collect the following information:
- your name and contact details
- social media information
- details of the goods or services that you have ordered or in which you have expressed an interest
- details of any enquiries or requests for information you have made
- details of the newsletters you have subscribed to
- where relevant, payment card details or other applicable payment information
We obtain personal data:
- Directly from you – such as when you register for any of our services, send us emails or attend any of our events/joint/networking events.
- Other organisation – for example, where you receive information or services from one of our suppliers. These organisations may share your personal data with us if you allow them to do so.
- Social media sites or apps – If your settings and preferences allow, we may obtain information (including personal data) from social media services such as Facebook and LinkedIn.
- Publicly available sources – such as Companies House.
IP addresses and other device information
In order to understand how users use this Website and our services, we may collect information such as details of the browser you used, your operating system, the website you visited immediately before visiting our website and your Internet Protocol addresses (also known as IP addresses). Your IP address is a unique address that computer devices (such as PCs, tablets and smartphones) use to identify themselves and in order to communicate with other devices in the network.
We use this information to analyse how our site is accessed and used so that we improve our service and make it relevant to you.
Consent and lawful processing of personal data
The legal basis for the collection and use of your personal data is that you have given your consent and/or that it is in our legitimate interests to do so in order to provide our tailored service and your rights and freedoms are not prejudiced by this.
Disclosing your personal data
We do not sell personal data but we will, however, if you request information, products or services that is from one of our suppliers or partners, we will share your data with them in order for them to deal with your request.
Sale or other disposal of our business
If, for any reason, we dispose of any part of our business, we may transfer any records (which may include your personal data) to the new owner.
Invitations, Newsletters & Opportunities
The Company, our Suppliers and our Partners would each like to contact you about products, services and a range of other initiatives. You can choose how you receive these on the Website form you complete. Details of how to opt-in to or opt-out of receiving information are on relevant pages of this Website and/or in the message you receive.
We will usually try to tailor the communications we send to you so that they are relevant and in line with the preference options you have chosen which form part of the personal profile we will create for you.
Preferences, Subscribe & Unsubscribe
You can change your mind about whether you wish to receive information at any time and can tell us of your preferences by emailing us at GDPR@magal.co.uk or by following the instructions with each communication you receive.
We will try to action your request as soon as possible but please note it may take up to one month for your changes to be implemented and for communications to cease.
We take the security of personal data seriously. We employ security technology, including firewalls, and encryption to safeguard personal data and have procedures in place to ensure that our systems and databases are protected against unauthorised disclosure, use, loss and damage.
We only use third party service providers where we are satisfied that the security they provide for your personal data is at least as stringent as we use ourselves.
We will normally keep your personal data for 6 years after your last interaction with us, or our Website. If we consider that you are no longer an active user of our Website or our services we may delete your personal data sooner than this.
We expect to contact you at least every two years to ensure you are still happy to hear from us according to the preferences you have provided to us.
Privacy laws and practice are constantly developing and we aim to meet high standards. Our policies and procedures are, therefore, under continual review. We may, from time to time, update our security and privacy policies. If we want to make any significant changes in how we will use your personal data we will contact you directly and, if required, seek your consent.
We will ensure our Website has our most up to date policy and suggest that you check this page periodically to review our latest version.
Updating & Correcting Personal Data
You may contact us to update or correct your personal data by emailing GDPR@magal.co.uk Please include your name and/or email address when you contact us as this helps us to ensure that we accept amendments only from the correct person.
We encourage you to promptly update your personal data if it changes. If you are providing updates or corrections about another person, we may require you to provide us with proof that you are authorised to provide that information to us.
You have a number of legal rights in respect of your personal data. These include:
- Access – The right to receive a copy of the personal data that we hold about you. We will require proof of identity and proof of authority if the request comes from someone other than the person whose data we are asked to provide. This will ensure we only provide information to the correct person.
- Withdraw consent to direct marketing – You can exercise this right at any time and can update your preferences yourself or ask us to do it for you. See section ‘Updating and correcting your personal data’ above for details.
- Withdraw consent to other processing – Where the only legal basis for our processing your personal data is that we have your consent to do so, you may withdraw your consent to that processing at any time and we will have to stop processing your personal data. Please note, this will only affect a new activity and does not mean that processing carried out before you withdrew your consent is unlawful.
- Rectification – If you consider any of your personal data is inaccurate, you can correct it yourself or ask us to do it for you (see section ‘Updating and correcting your personal data’ above for details).
- Restriction – In limited circumstances, you may be able to require us to restrict our processing of your personal data. For example, if you consider what we hold is inaccurate and we disagree, the processing may be restricted until the accuracy has been verified.
- Erasure – Where we have no lawful basis for holding onto your personal data you may ask us to delete it.
- Portability – In limited circumstances, you may be entitled to have the personal data you have provided to us sent electronically to you for you to provide to another organisation.
- To complain to the Information Commissioner’s Office – If you have a concern or complaint we would prefer you to contact us (see the section ‘How to contact us’ below) and we will try to resolve it for you. If you are not satisfied with our response and want to make a complaint to the Information Commissioner’s Office, you can find information on how to do this at ico.org.uk.
How to Contact Us
Post: Collette Tombs – HR Manager, Thermagal, Headley Road East, Woodley, Reading RG5 4SN